When you write any of the offices and/or persons listed below, be sure to include photocopies of any relevant documents. Keep a record of your correspondence.

Attorney General R. Honourable John Morris Q.C, M.P Attorney General Chambers 9 Buckingham Gate London EC 1 Y 8RA H.M. Treasury Mr. Andrew Laycock Credit Insitution Team Parliament Street London SW I P 3 AG + 44 171 270-4488 + 44 171 270-4322 Building Societies Ombudsman Mr. Brian Murphy Millbank Tower Millbank London SW 1 P 4XS Building Societies Commission Mr.T.F. Mathews CBE Commissioner Victory House 30-34 Kingsway London WC2B 6ES The Office of the Banking Ombudsman (particularly BRANCH LEVEL mis(dis)information) Ms. Kate Hodson Complaints Office 70 Gray's Inn Road London WC1X 8N

HALIFAX plc Mr. McPherson (particularly if your pre-June 97 UK address change attempt was ignored) Trinity Road Halifax, West Yorkshire HX1 2R6 HALIFAX plc a) Mike Blackburn CEO b) Jon Foulds - Chairman (Don't spare your words) Trinity Road Halifax, West Yorkshire HX1 2R6 Mrs. Alice Mahon MP for HALIFAX 2 West Parade Halifax, West Yorkshire HXI 2TA (Your MP) c/o Houses of Parliament Parliament Buildings London, S.W. 1

Revised 19 March 1998